FAQs
Frequently asked questions
Drawing on our experience of supplying shadow board solutions for over a decade, we’ve compiled a list of the most frequently asked questions to help you with your shadow board project.
Are hooks and holders provided with the shadow board?
Yes – your quotation from Locus will include the necessary hooks and holders for your utensils. In some cases where there are special / bespoke requirements, we may agree (following mutual discussion) for you to fix utensil hanging brackets to the shadow board(s) yourself.
Are your boards foamex?
As the name suggests, Foamex is a sheet material made from PVC foam. Following extensive testing and market feedback, we believe Foamex is not hardwearing enough for shadow boards, and almost certainly causes food safety and bacteria concerns in high risk environments. Locus recommends using fully certified, composite aluminium material for shadow boards.
See the board specificationAre your shadow board solutions suitable for outdoor use?
Yes – Locus boards are made from material suitable for external use. Our direct print and hot laminate process make our shadow boards significantly more suited to outdoor applications than some alternative options which use cold laminate or apply vinyl shadows. All laminates are external grade.
Can I remove my shadow boards from the wall for wash down?
Locus is the only manufacturer to offer a method of attaching shadow boards to walls that can be removed for clean down or straightforward relocation.
View our shadow board fixing optionsDo I have to pay extra for a logo?
No – all Locus shadow boards have provision for a logo as standard at no extra charge.
Do you install the boards?
Each outlet has it’s own protocol and requirements for fixing shadow boards to walls and in working areas. We therefore recommend boards are installed by your inhouse team (e.g. engineering). We are available to advise as required.
How do I mount my shadow board solutions to the wall?
There are a number of different methods for mounting your boards – you can view all our options here.
Mounting optionsMy auditor tells me I need shadow boards but I don't have space, what do you advise?
A frequent problem! Locus offers static and mobile stainless steel frames for shadow boards, allowing you to locate anywhere you need. You can find all our fixing options here.
Fixing optionsWhat is the lead time on shadow boards?
From receiving your brief, we aim to provide you with a no obligation quotation within 24 hours. Once we receive your purchase order/ payment (subject to account status), our design team will provide full visual proofs, so you can see exactly what your boards look like. Once you have signed off the proofs, your order is moved to production and will be delivered within 5-7 working days of proof approval. If you have an urgent deadline, please speak to our team about fast track turnaround – we will be happy to discuss your timeline and come up with a plan!
Are the utensils included?
Please specify at time of enquiry whether you wish us to include utensils on quotation. We recommend them! For cleaning stations, utensils for the shadow boards are always included on the quotation as standard.
We fully recommend that our shadow boards are purchased with utensils for better visual presentation (as everything will match up) and reducing your equipment replacement costs!
Are the boards supplied with fixings
As the requirements for each factory/facility are different, we do not supply boards with wall fixings. Note: where 25mm stand-offs are selected, these are supplied but not the wall fixings. Please contact our shadow board team for more information.
Contact the teamCan I have my own colour scheme?
Yes – our state-of-the-art design and print facilities give us exceptional versatility. Why not utilise this so your shadow boards match your corporate colour scheme, including management initiatives and objectives? For inspiration, view our shadow board gallery.
View the galleryDo you charge for a standard shadow board design?
We do not charge for standard shadow board designs. Simply request a quote from the standard range, or get in touch and we will provide a no obligation quotation. On receipt of your order, full visual proofs will be provided free of charge. We will not proceed to print until you have signed off the proofs.
See the standard rangeDo your boards come in standard sizes?
The majority of our boards are bespoke to our customers’ precise equipment requirements, so our design team are well-practiced at efficiently fitting all the necessary tools and utensils into the smallest possible board size. This keeps the cost of the shadow boards to a minimum. If you have specific dimensions you wish to work to, please contact our team who will be happy to advise.
Contact the teamHow long do your boards last?
The life span of Locus shadow boards depends on your application and environment, but we have many customers with shadow boards still going strong after over 8 years! Often, a change of colour coding policy or equipment needs drive a change in shadow board requirements before they reach the end of their working life. Our composite aluminium shadow boards are made from hard-wearing and durable materials, and our UV cured coating also increases the life of the shadow board by removing the risk of peeling shadows.
What colours do the boards come in?
In addition to the standard 11 hygiene colours from Locus, our state-of-the-art design and print facilities allow us to print whatever colour and design you wish for. Instead of colour on white, or white on colour shadow boards, why not incorporate your corporate brand colours or design patterns? All at no extra charge! For inspiration, view our shadow board gallery.
View the galleryHow does the ordering process work?
Our simple process ensures you get your shadow boards in good time with ease.
View our processDo shadow board solutions have to be fixed to the wall?
Whilst many of the boards we supply are wall-mounted, in many cases, fixing shadow boards to the wall is not an option. This could be due to a number of factors, such as limited wall space or factory walls that cannot be drilled into. In large production spaces, it could also be a case of the walls being too far away from the required area.
Depending on your specific needs, Locus can offer two shadow board styles that don’t need to be fixed to the wall:
Magnetic shadow boards: Locus’s magnetic shadow boards attach to any magnetic surface without the need for mechanical fixings, so they do not damage walls. This makes them easy to move for cleaning or as requirements change, as they can easily be moved to an alternative location.
Free-standing shadow board frames: Locus’s stainless steel mobile or static shadow board frames can be placed in any location as required, even if there are no walls available.
Static and mobile frame optionsWant more depth? Read our guides.